Returns & Exchanges

At Loyal Coffee, we want you to love every brew. If you are not satisfied with your equipment or coffee, we offer a 30-day window for returns and exchanges to ensure your satisfaction.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and the reason for your return to initiate the process.

• 2.
  Prepare Your Package

  Place the unused items or original coffee packaging into a secure shipping box to prevent damage during transit.

• 3.
  Ship Item Back

  Affix the provided prepaid shipping label and drop the package off at any authorized carrier location.

• 4.
  Receive Refund

  Once our team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.